Technical Skills
Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, Powerpoint
Research and data analysis
Basic knowledge of user interface communication
Know Your Customers (KYC)
Bank Reconciliation Statement
CRM Software (Salesforce, Hubspot, Zoho, Freshsales)
Financial analysis and budget management skills
Awareness of environmental, social and ethical issues
Typography: spacing, line height, layout, choosing fonts
Soft Skills
Conflict management and resolution
Work Experience
September 2022 -May 2023
customer success executive
ibibo group pvt ltd
July 2021 -August 2022
customer support specialist
tern aqua tech llp
June 2019 -July 2021
customer support associate
bm gujarat overseas
July 2017 -June 2019
account assistant
aravali pg college
June 2015 -April 2016
branch relationship officer
icici bank ltd
Awards and Certificates :
March 2024
Principle of basic financial accounting
iese buisness school spain
March 2024
marketing practice for non majors
university of north texas usa
February 2024
finance for non finance professionals
rice university houston usa
