Business Developer

  • Customer Services
  • Full time
  • 1 month ago
Technical Skills Required (hard skills)

Job Information

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    Company Name Reliant HR Consultancy
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    No. of Openings 1 opening
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    Work Experience 3-5 years
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    Job Qualifications Master
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    Salary range 8000-10000
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    Language Requirement/s English
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    Country United Arab Emirates
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    City dubai

Job Description

Drive overall center point sales by collaborating with store supervisors from 4 concepts.

Control costs through commercial, operational, people and customer service excellence.

Leads by example to ensure all customers receive exceptional service through effective management of the store team.

Invests time, energy, and enthusiasm developing all team members.

S@uld have knowledge on OMNI channel markets and focus drive Ecommerce from stores.

Strategizes and creates a great store environment to attract customers.

Ensure store layout and merchandize.

Meet concept standards and provide right customer experience.

 Leads by example and ensure a consistent, seamless, exceptional customer experience across all channels.

Continue to expand the Shukran loyalty database and maximize sales potential for shukran.

Has a clear understanding of the store customer profile.

Has a clear understanding about the local trading environment and market trends.

Effectively manages the multi-brand manpower pools to ensure maximum operational and customer service coverage.

Thinks “customer first “.

Accountable for any feedback received from customers and prioritizes escalations.

Responsible to drive customer recovery in case of unsatisfied customers.

Responsible to increase NPS/ Mystery s@pping metrics, analyses result periodically and takes corrective action.

Embrace digital technology introduced at stores to create a positive customer s@pping experience.

Will be required to pursue one, @listic approach-and OMNI channel experience that customers can use while at stores.

Salary will be 8000-10000.

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